Beyond cutting edge technology, value-added features and attractive user interface, our solutions are ultimately designed to deliver the maximum positive impact on your operations. Our highly-skilled, multi-disciplined team can work with your team to maximise results and speed ROI.
INSTALLATION & IMPLEMENTATION
Speed the implementation of your LineView solution
System deployment in days, not weeks with minimum to no disruption of day-to-day operations.
Begin your improvement journey sooner with installation and implementation services.
- Technical (Line) Audit
- Opportunity Analysis/ Operational Health Check
- Needs Assessment & Objective Setting
- Design & Quote
- Project Management
- Engineering & Programming
- System Integration & Product Development
- Testing, Snagging & Fine Tuning
- Management of 3rd party network activity
- Handover of product ownership
Train your team to ensure adoption and project success
Training services that fully address all aspects of the software and meet the objectives and requirements of the various stakeholders both on-site and in the boardroom. Ensure success with on-site product training for operators, through to factory managers, from identifying training requirements to objectives setting.
- System Technical Support Training
- System Configuration & Setup Training
- System Operational User Training
- Advanced Reporting Training
Create sustained operational improvements with proven routines
Transforming software into sustained operational improvements with our team of in-house operational excellence experts. Their skills, experience and proven deployment methodology drive your team and equipment to its maximum potential.
- Operational Audit
- IFA Methodology
- Governance Tool
- Lean & Continuous Improvement
- Overall Equipment Effectiveness
Keep your operation at the cutting edge of technology
Upgrading your licence agreement delivers exceptional support across all sites and time zones globally through self-service tools and various communication channels. Automatic system upgrades and access to continuous product development will ensure your system is reliable and up-to-date.
- Flexible Licensing
- System Maintenance
- System Upgrades & Updates
- Service Level Agreement
- Telephone, Email, Skype Support
- Online Support Centre – FAQ & Ticketing System
- Continuous Product Development
- Designated Support Account Manager
Their strength lies in the fact that they can be trusted as a partner – when they say they are going to do something, they do it! – They make things happen."